A complete guide to changing or reschedule the Air India ticket date

Air India has earned a unique place among its competitors due to its particular policies and best customer service to the passengers. If you have made a booking with Air India but have some unexpected situation want to change your ticket date. The airlines provide the easiest method to reschedule flight bookings. The whole process is customer friendly. If you want to change Air India flight date and reschedule your travel plans, follow the instructions provided below: 

Change Air India flight online

  • Open the official website of Air India and click on the "manage booking" tab. https://www.airindia.in/
  • You will find a Self-accommodation option.
  • Submit your PNR details. Put your PNR/booking reference number and your email ID/last name in the space provided.
  • Click on the 'Change flight' option and select a new flight date in which you wish to travel.
  • Click on 'Finish'.
  • The passenger will receive a confirmation mail with the required details at their registered email address.

Apart from an online method, you can call Air India customer care for flight change and passengers can follow those options.

Contact Air India customer care for flight change

Air India provides its customers with a facility to change Flights by calling their customer care executive. If a passenger is short of time, they can ask for assistance to change the Air India booking date by directly contacting the customer support team. The customer needs to call customer support number 0124 264 1407 and ask the customer care executive regarding the flight change. They can choose their country and region according to flight tickets. After dialing the number, an IVR menu is mentioned. Passengers must select the option that directs the call to the customer service executive.

The procedure for flight change via email:

Travelers can also opt for the email option to change Flights at Air India. They need to compose the mail and drop it to the official mail id flyingreturn.base@airindia.com which requests to change the dates of the Flight.

The procedure for flight change via chat:

Passengers can also have the option of live chat with a customer care executive. They need to visit the "help" option on the official website of Air India. Then, they can mention their concern regarding flight change. The customer care executive will respond immediately. Chat is the quickest way of communication with the customer support team, as passengers can get live solutions to their problems.

Air India Flight change policy: 

There is an Air India flight change policy prescribed by Airlines for changing flight dates. They vary whether passengers are doing flight changes online or using other ways of flight change like my call.

Change Flight within 24hrs of departure:

  1. For first-class passengers, Air India date changes are free if they change flight ticket dates within one hour before departure and purchase a ticket at least seven days before departure.
  2. For business class, Air India flight change charges INR 3000 or basic fare, whichever is lower within one hour before departure. 
  3. For economy class passengers, Air India flight change fee INR 3000 or basic fare, whichever is lower within one hour before departure. 

Change Flight less than 24 hrs of travel:

  1. Air India flight change charges INR.3000 or basic fare, whichever is lower if passengers change the flight date less than 1 hour before departure for first class and economy class passengers.
  2. For Economy class passengers, the Air India date change fee is equal to the basic fare of a ticket if passengers change Flights less than 24 hours before departure.

Important Links:

How can I talk to Air India customer care?
How do I do web check-in on Air India?
How can I check my Air India booking reference?
How can I cancel my Air India ticket?
How can I change the passenger name on the Air India ticket?
How do I get a refund from Air India?
Complete Information on Air India Baggage & Policy
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