How do I get through to Japan Airlines 24/7?

If you have decided to have a trip with your family and friends and want to make reservations with Japan Airlines, then you can contact the customer service of the Airline. Apart from the reservation, you might have more queries related to check-in, checked and carry-on luggage, etc. Having been enlightened about all this is important because it will keep you away from all the inconveniences that you might get during the journey. The Airline provides a lot of methods to get in touch with them, and we will discuss all of them one by one in detail.

Get through to JAL customer service by calling

Whenever you are trying to contact the customer service of the airline, then the best way would be to call them and get all the solutions that you want to make your journey free from all the troubles and issues. Whatever the problem you are having, the customer executive will provide solutions for them. You have to follow the below procedure for the same:

  • Dial the japan airlines phone number 0570-025-121, and go through the IVR instructions.
  • Press 1 to select the language that you prefer.
  • Press 2 if you want to make a reservation or have queries related to it.
  • Pressing 3 will let you inquire about the Japan Airlines scheduled flight details.
  • Make sure you press 4 if you want to make some changes to your flight, such as the name, flight change, cancellation, etc.
  • If you want to talk to the customer executive of the Airline, then you must press 5.

How do I talk to a live person at Japan Airlines Tokyo?

There is no doubt that there are several methods to contact Japan Airlines from Tokyo, but the best would be calling the airline agent because it will be the only one which will connect you with the representatives directly. You just need to dial 03-6733-3062, the japan airlines customer service number in Tokyo, and the executive on call will listen to your problems carefully to resolve them. They will try their best to make your journey comfortable and pleasurable.

How do I call Japan Airlines from the US?

If you are in the United States of America and want to contact JAL in the USA for reservations and other things, then the phone number of the Airline will be the most convenient. Go through the process given below and choose the option/issue you require and discuss the problem with the representative:

  1. Dial 1-800-JAL-FONE (1-800-525-3663) within the USA and speak to the customer executives after going through the IVR menu.
  2. Press 1 to book your flight.
  3. Press 2 for the scheduled flight.
  4. Press 3 to make group reservations, book special assistance, etc.
  5. Press 4 to manage bookings such as the name, flight change, cancellation, seat selection or upgrade, etc.
  6. If you want to talk to the executives on the phone, then you should press 5.

Contact via live chat

This virtual assistance will be available 24 hours every day, and no matter what the query is, they will listen and resolve all of them and try to make things easier for you. The following steps will help you reach to the live chat agents:

  1. Firstly, you must visit the official webpage of Japan Airlines.
  2. Click on “May I help you?” at the bottom right corner of the page.
  3. Follow the instructions appearing on your screen.
  4. Pick the issue and the language to talk about the problem with the live chat assistance.

Send an email to Japan Airlines

During the journey, you must have collected a good amount of experience. All these pieces and inconveniences can be shared with the Airline through the Japan Airlines Customer Service email. The Airline will not be quick on email as they are on the phone and might take from hours to days to revert to your queries. To get all the required solutions, you need to send your queries to onlinesupport@jal.us, and the Airline will try to make your journey trouble-free.

What is the best time to call Japan Airlines?

The customer service of Japan Airlines is available 24 hours every day. But there are certain hours and times when the Airline is active and best responsive. If you call them during the early morning hours from 3 am to 9 am, then the customer service of the Airline will be able to attend to you more effectively and resolve your issues without any disturbance because they stay free during these hours and can help you more attentively.

Why would you contact the customer service of Japan Airlines?

If we talk about the issues you get while you are in between the journey, then the list might not end. You get a lot of queries and troubles once you have finished making the reservations, and that is when you require help from the Airline. All the issues that can be your concern and made you contact the customer service of the Airline are listed below:

  1. Reservations and related queries
  2. Cancellations Queries
  3. Refund Requests
  4. Check-in and Boarding Pass
  5. Baggage Issues or Claim
  6. Discount and Deal related query
  7. Group Bookings and the check-in policy
  8. Lost and Found
  9. Name Change and Correction 
  10. Flight Changes
  11. Special Assistance
  12. Pet, Pregnant Women, Senior Citizen Policy
  13. Seat Selection and Upgrade, etc.

What are the office hours of Japan Airlines?

The customer executives of Japan Airlines are there to help 24 hours a day and seven days a week on the phone and on the live chat support. If we talk about the email, then the japan airlines customer service 24 hours are not permitted here and they will take days to respond to it.

Where is Japan Airlines headquarters?

Office Address: Shinagawa City, Tokyo, Japan

If you have some issues that cannot be sorted on the phone or any other online method, then you can get to the headquarter of Japan Airlines. The japan airlines office tokyo help desk will be there to listen to you, and the executives will try their best to ensure that you have the best experience with the Airline.

Conclusion: All the methods from the phone call, the live chat support, japan airlines customer service hours, and offices address, have been given in this read. You just have to go through it carefully and enlighten yourself about the same. For more queries, you just need to navigate to the official webpage of the Airline and explore it.