How can I talk to an IndiGo customer service executive?

IndiGo, is a low-cost airline headquartered in Gurgaon, India. The airline is known for its amazing customer service. If you are a passenger who requires information about their upcoming flight or other flight information such as check-in, flight cancellation, refund, or general information, you can call them quickly.  Dial the IndiGo customer care number 0124 617 3838 and directly speak to the IndiGo customer care agent. Now you can ask about their query, and get the information immediately. To talk to an IndiGo customer service executive, you can use the given information-

Communicate with IndiGo customer service by calling for urgent help

  • Open the official website of IndiGo Airline
  • Click on the three dots at the left-hand side of the homepage and click on the contact us option. 
  • You will see the list of the contact numbers. Kindly select the contact number according to your query. 
  • Dial the IndiGo customer service number 0124 617 3838.
  • Hear an automated voice message with several prompts. Listen carefully to the instructions.
  • Press 1 or 2 to select the language between Hindi and English. 
  • Press 3 to book the flight. 
  • Press 4 to check the flight status. 
  • Press 5 to create a new booking. 
  • Press 6 for the lost and found department. 
  • Press 7 for the representative. 
  • Wait for a few seconds and communicate with the IndiGo representative and get the solution to your queries instantly. 

4 Quick Ways to Contact IndiGo Customer Care

Want to communicate with an Indigo customer care representative? You can search for it on the official website and speak with the airline agent. You can use the other communication methods, here are: 

Live Chat Support:

You can also contact us through the Indigo customer care chat. Search for it on the official website and use it there. To connect with the live agent on the chat option, you can follow the steps-

  1. Launch the web portal of Indigo Airlines. 
  2. Click on the chat option on the right-hand side of the homepage. 
  3. Under the chat option, you can provide your query or pick the topic from the list. 
  4. Acquire the information from the representative about your queries. 

Through Email:

If you wish to provide a complaint, comment, or suggestion, you have any other query related to the airline. You can use the email id. You will get the email id on the official website under the contact us section. Provide your query to this email id-customer.relations@goindigo.in. And you can explain in detail and attach the pictures, documents, and files. Receive the response from the representative within 48 hours. 

Connect via Indigo Social Media

The airline uses the social media platform. You can link your account on social media platforms and see the latest activities from the airline. You can send the message or mention them in a post or tweet. The airline uses these platforms-Facebook, Instagram and Twitter. You can use the given links to connect with the airline on social media-


Where is the IndiGo call center?

The airline call center is located at the given address-

Upper Ground Floor, Thapar House, Gate No. 2, Western Wing, 124 Janpath, New Delhi – 110001 India.

What is the IndiGo WhatsApp number?

Suppose you require instant information about the airline; you can use the Whatsapp option. To get an Indigo customer care WhatsApp number, visit the airline's official website, go down to the web page, and get the Whatsapp number—the airline's WhatsApp number is-7428081281. 

How do I contact IndiGo through WhatsApp?

To contact the airline through WhatsApp, you must have the Indigo helpline WhatsApp number; you will get in on the official website. Follow the given procedures-

  1. Go to the web page of Indigo Airlines. 
  2. Scroll down the website and click on the WhatsApp option. 
  3. You will see the scanner code of WhatsApp. 
  4. Chat with the representative or get the information about your flight, boarding pass, and check-in time. 
  5. You can share your query and receive the information from the representative. 

How do I contact IndiGo refund?

When you cancel your flight, you require a refund of your canceled flight. You can contact Indigo customer care toll-free number- 0124 617 3838 and request a refund. You must provide the required details to the agent and obtain confirmation from the airline representative at your email id and message on the phone number. You will also receive a tracking link from the airline at your officials. 

How to contact Delhi Airport International Arrivals?

To know about the arrival timing at the airport to board your flight. You can call the Indigo contact number at Delhi-0124-6173838 or 0124-4973838. Please speak with the live person and ask them about the timings of the international arrival and get the information rapidly. 

What time to reach the airport IndiGo?

The airline recommends that passengers check in at least 2 hours before the flight’s departure( domestic or international). To know more about the flight timings or want to check the flight status, you can contact Delhi airport customer care at these numbers-+91-124-4797300 or +91-124-6838410. Listen carefully to the IVR process, connect with the live agent, and get the information hassle-free. 

How do I file a complaint against IndiGo?

When you want to provide a complaint against the airline, you can use the email option. If you are looking for the email id for raising the complaint, you will get it on the official website. To share your query at the email option, you can follow the given instructions-

  1. Open your Gmail on your preferred device. 
  2. Click on the pencil or plus sign option in Gmail. 
  3. On the recipient option, kindly use this email id- nodalofficer@goindigo.in. 
  4. Write down your query, and add the attachments, images, and documents. 
  5. Read it once before sending the complaint. 
  6. Click on the send option, and you will receive a response from the representative within a few hours. If the representative is busy, you will get their response within 48 hours. 

What is the best time to call an IndiGo customer executive?

Passengers want to inquire about their queries but also want to know the customer care timings. The best time to call Indigo customer care is 24/7. Passengers can select the preferred time according to their availability, talk with them, and get information about their queries from the representative as soon as possible.