How to get money back from Air Canada?

You can get money back from Air Canada for a canceled flight using making a requisite for a refund. The different methodologies that allow you to get back your refund from the airlines are provided here:

Requesting a refund through the official website:

  • Flick over the official Air Canada webpage. www.aircanada.com
  • Click on the My Bookings option. 
  • Enter the details such as the ticket number and last name of the passenger. 
  • Now you can see the list of your reservations.
  • Now cancel that flight, you want to request a refund.
  • You can now complete the Air Canada refund request form and enter the reason for cancellation.
  • Fill in all the details as needed and submit.
  • The team will accordingly initiate the refund as you need it to be.

Refund request at the airport:

You can initiate the Air Canada refund request at the airport ticket counter present. The staff at the airport will help you fill in the refund request form and make a submission to initiate the same. All the updates would then be accordingly sent to you as and when the amount gets credited to your account. 

What is the Air Canada cancellation policy?

There are certain pointers about the Air Canada flight cancellation policy, which you need to adhere to if you would like to initiate the cancellation and subsequent refund with the airline:

  1. The airline allows you to cancel at no additional cost if it is initiated within 24 hours of making a reservation with the airline. 
  2. If the airline has delayed the scheduled departure of the flight or has made a cancellation, it gives you the flexibility to cancel the reservation made with Air Canada and get a refund against the unused portion of the ticket. 
  3. In conditions of medical emergency or immediate family member death, the airline considers it as a special case to allow the cancellation. For the same, you need to provide legalized proof to validate the claim made. 
  4. The cancellation of the ticket is also dependent on the fare type that you have purchased, which can be refundable or non-refundable bookings. 

How long does it take for Air Canada to reimburse you?

Once you initiate the refund with the airline, they will initiate the refund as per the requirement. However, the Air Canada refund process time is usually 20 to 30 days. The average period can increase depending on the scenario under which you have chosen to ask for a refund. 

How much compensation does Air Canada give?

Under situations of delay or cancellation that have happened due to the airline's fault, Air Canada ensures that you are given compensation for the same in alignment with the time of delays that have occurred. Thus, the amount that would be provided as compensation for all the delays varies, the details of which are given here:

  1. You get 296 USD as compensation in case of delays in arrival between 3 and 6 hours. 
  2. A total of 520 USD would be given as compensation under scenarios when arrival delays are between 6 to 9 hours. 
  3. Compensation of 741 USD would be given in conditions when the arrival delay has been 9 hours or more than that. 

How do I request a claim with Air Canada? 

You can request a claim with Air Canada by dialing the contact centers with the airline. For the same, you need to dial 1-888-689-BAGS (2247) and follow through with the specifications given. The representative would accordingly find a solution for the claim requested. Apart from that, before dialing the customer support team, you can also submit an official claim through the form provided.