udantu
Flight
Support
  • Home
  • BLOG
  • Jetblue Refund Request, Refund Policy, and Processing Time

How do I get a refund from Jetblue? 

Jetblue Airways offers reliable services to its passengers who wish to travel with it; However, you also use their services but recently canceled the ticket and now you want to request a refund but don't know how to get a refund from Jetblue Airways. Therefore, there are many ways to get compensation, but requesting it online is a quick way, so to know it you have to follow the steps mentioned.

  • Open the JetBlue Airways website. 
  • Click on "Manage Trips" in the top menu. 
  • Add your booking code and last name
  • Select the trip you want to refund.
  • Click on "Cancel" to begin the process.
  • Follow the prompts to complete the cancellation and confirm your refund request.

How do I get compensation from JetBlue? 

If you seek compensation from JetBlue using the call method, therefore, you may continue to call the JetBlue customer service person at 1-800-JET-BLUE (538-2583). After that, you may make a JetBlue refund request from the airline's agent. However, a $25 fee will apply for phone cancellations.

How do I request reimbursement from JetBlue? 

Also, there is another way to request a reimbursement from the JetBlue person; therefore, you may continue to head to the dedicated counter for assistance. After that, you may clearly explain your situation and articulate the reason for your request for reimbursement by mentioning the specifics of the issue, such as your flight details, delay duration, or baggage claim number. The agent will guide you through the specific steps for your request, which may involve filling out the  Jetblue refund form or providing additional information. And before leaving the counter, ask about the confirmation.

Jetblue refund policy

The refund policy varies on the fare type you purchased and when you cancel your reservation. Thus, to be familiar with the JetBlue refund policy, it is a must to consider the following points:

  • If you do not cancel a flight before departure, the reservation will be converted to a JetBlue travel credit valid for 12 months.
  • If you booked your flight 7 days or more before departure, you could cancel within 24 hours of booking for free (the entire booking must be canceled).
  • You have to be charged a cancellation fee (depending on the fare type) and receive a JetBlue travel credit for the remaining amount. The travel credit is valid for 12 months.
  • If you miss your flight for any reason, you can rebook on the next available JetBlue flight for free within 24 hours of the original departure time. Otherwise, your reservation will be converted to a JetBlue travel credit. 
  • Changes and cancellations made online are free; phone and chat changes/cancellations incur a $25 fee per person.
  • If JetBlue cancels your flight, you will be entitled to at least a JetBlue travel credit for the full amount of your fare. This credit can be used for future travel on JetBlue for up to one year.
  • In addition to the JetBlue travel credit, you will also be eligible for a full refund to your original form of payment (e.g., credit card or debit card). You must request this refund within 24 hours of the cancellation.

How long does it take to get a refund from JetBlue?

The waiting time for a JetBlue refund depends on the type of refund and how you paid for your ticket:

JetBlue Travel Credit: If you request a JetBlue travel credit instead of a cash refund, it will be attributed to your Travel Bank within minutes.

TrueBlue Point Refund: If you choose to receive your refund in TrueBlue points, they will be added back to your account instantly.

Credit Card Refund: It is the most common timeframe for receiving a credit card refund from JetBlue. It may take 3-5 days for JetBlue to process the refund and then another 3-5 days for your bank to post it to your account.

Does JetBlue refund you if they cancel your flight?

Yes, JetBlue will refund you if they cancel your flight, but the exact type of refund will depend on a few factors, such as the type of fare you purchased and the reason for the cancellation.

What is the phone number for JetBlue compensation?

You can communicate with the JetBlue refund customer service regarding the compensation by dialing 1-800-JETBLUE. And, through talking with them, you can readily get reliable assistance from the agent.

Does JetBlue have a 24-hour cancellation policy?

Yes, JetBlue does have a 24-hour cancellation policy with some specific conditions:

  1. This policy only applies to bookings made at least 7 days before flying the flight.
  2. If you cancel your booking within 24 hours of making it, you will receive a full refund to your original form of payment.
  3. The 24-hour cancellation only applies if you cancel the entire booking, not just individual passengers.

Can I get money back from JetBlue for a delayed flight?

Whether you can request a Jetblue refund for a delayed flight depends on several factors, such as the length of the delay, the reason for the delay, and your fare type; here's a breakdown that you should consider:

If your flight is delayed by 2 hours or more due to a reason within JetBlue's control (e.g., mechanical issues or crew shortage), you are entitled to a full refund on the next available flight at no additional cost.
For delays under 2 hours or caused by factors beyond JetBlue's control (e.g., weather, air traffic control), you are generally not eligible for a refund. However, JetBlue may still offer options like rebooking on a later flight or travel vouchers as a goodwill gesture.