Contact Oman Air Customer Service to Share Your Concern

Oman Air is the most popular and flag carrier of the Sultanate of Oman. It operates domestic and international flights to more than 50 destinations in 27 countries. It has been awarded many times as the "Airline of the Year." Oman Air was the first airline ever to offer both mobile and wifi internet services on selected flight routes. No wonder the airline has been awarded the "Best Airlines Staff Service in the Middle East." It is one such airline that uses a customer-centric approach with all its services. Guests can contact the highly trained customer service agents at their preferred time and get the desired assistance.

What is the customer service number of Oman Air?

Guests who want to reach Oman Air regarding any service-related assistance can make a call at Oman Air customer service number +968 24531111 and speak to the agent. The airline has various different customer service numbers for different countries and cities. Check contact information:

United States: 201 205 2115
Australia: 1300 730 484
Bahrain: 17 204000
Canada: (437) 888-3160
China: 1057843555
Egypt: (+202)  25750125 / 121/ 118/ 112
France: 01 47 64 21 50
Germany: 0049 69 58300710
Greece: +30 210 3235 300
India: +91 22 62729000  +91 11 49970000
Indonesia: +62 2130049333
Italy: 02 87 24 75 00
Jordan: 0800 22506
Kenya: 020 2250294
Kuwait: +965 22072030
Malaysia: 60 320585333
Maldives: +960 9103100
Morocco: +212520205515
Nepal: 977-01-4524601/4524602
Netherlands: 0044 113 396 8888
Oman: +968 26731592
Pakistan: +92-51-2801501-02-03
Philippines: +632 8834 1662
Qatar: +974 00800101057
Russia: +74957872799
Saudi Arabia: +968 24531111
Sri Lanka: +94 787818309
Switzerland: +41 44 874 85 65
Tanzania: +255 242238392/60
Thailand: +662 02-02 69439
Turkey: +902123755955 or +968 24531111
United Arab Emirates: +971- 4 800035704519
United Kingdom: 0113 396 8888

Sindbad Frequent Flyer Programme-related enquiries

Email: sindbad@omanair.com
Call: +968 24531111 (from 08:00 am to 10:00 pm Oman Time)

Cargo related enquiries

Oman Customers

Email: cargosdu.mct@omanair.com
Phone: +968 - 24356302

International Customers

Email: cargosdu.nsc@omanair.com
Phone: +968 - 24356304

Holidays Booking enquiries

Email: holidays@omanair.com
Call: +968-24531000
Fax: +968-24153300
Time: Sat- Thu 8:00 AM – 7:00 PM Oman Time

How do I speak to a person at Oman Airlines?

Contact via phone: Guests can get in touch with Oman Air customer service agents via a phone call within a few minutes. It is one of the most effective ways to get personalized assistance. Dial the Oman Air phone number +968 24531111, speak to a live person, and get help.

  • Head to the website of Oman Air.
  • Look for the Contact Us option and click on it.
  • Search your country from the list.
  • The contact number will appear on the screen.
  • Dial the Oman Air helpdesk number +968 24531111 and follow the IVR.
  • Wait for a live agent to get on the call.
  • Once they get connected, explain your issue.
  • Follow their instructions to resolve the issue.

How do I contact Oman Airlines?

Contact via Email: If you have time and your flight departure date is not close to 4 days, then you can contact Oman Air via Email. Write an Email at callcentre@omanair.com and explain your issue to get assistance. Remember to attach documents of proof when trying to contact you regarding a refund or compensation.

Contact via chat:  The Airline also allows its guests to contact them via Oman Air chat support, which is available on the Contact Us page of the official website of the airline. The help via web chat is automatic and instant. It can work well if you have a common query.

  • Open the official website of Oman Air.
  • Head to the Contact Us page.
  • At the bottom-left corner, you will see a chat box.
  • Click on the chat box to start the services.
  • Type your message and get instant replies.

Contact via social media: Guests can follow the social media pages and accounts of Oman Air on Facebook, Instagram, LinkedIn, Twitter, and YouTube. The same platforms can also be used to reach customer service agents when trying to get assistance. Click on the social media where you want to contact. Log in to your account, type the message, and get connected.

Contact via feedback form: Feedback forms are a great way to contact Oman Air customer service for refund requests, complaints, suggestions, etc. The forms are available on the Contact Us page. Click on Feedback, and there you will see many forms. Select the form which describes your query and fill it out. Submit the form, and an agent will reach you in a couple of days.

What are Oman Air customer service hours?

Oman Air customer service hours are 24 hours a day. Guests can benefit from customer services, such as phone calls and live chat, at their preferred time. Other than that, the self-services are also available 24 hours, seven days a week. However, for some countries, the case might be different, so always make sure to check the customer service hours on the website of Oman Air.

What is the best time to call Oman Air?

There is no such thing as the best time to call Oman Air because the customer service agents are available 24/7 and can be contacted anytime. But yes, you might have to wait on hold. If you don't want to wait on hold, then try to call Oman Air either in the early morning or late at night. Only a few people call during these hours, so the chances of getting connected within a few seconds are high.

How can I contact Oman Air Holidays Booking?

Guests who wish to contact customer service regarding holiday booking and inquiries can either write an Email at Oman Air customer service email, which is holidays@omanair.com, or call customer service at +968-24531000. Remember that the services for holiday booking and inquiries are only available from Saturday to Thursday, 08:00 AM to 07:00 PM. You can also FAX at +968-24153300 if you want. However, the recommended method is via Email. It might take up to 2 to 3 business days to get a reply from Oman Air.

How can I complain to Oman Air?

Guests who want to report a complaint in Oman, call +968 24531111 and reach their Call Center. The airline allows its guests to report a complaint online using the feedback form available on their website. Follow these steps to access the feedback form:

  1. Visit the official website of Oman Air.
  2. Scroll down and click on Contact Us.
  3. Click on Know More under Feedback.
  4. Fill out the feedback forms with all the required details.
  5. And submit it.
  6. An agent will reach you to follow up.

What time does Oman Air check-in open?

Web check-in at Oman Air opens 24 hours before the scheduled flight departure. The airport check-in counter opens 3 hours before the flight departure and closes 40-45 minutes before departure. For guests traveling to Bahrain and Kuwait, the check-in time is 2.5 hours prior to the scheduled departure.

Where is Oman Air based?

Oman Air is the legacy airline of the Sultanate of Oman. It is based at Muscat International Airport in Muscat. The head office of Oman Air is P.O. Box 58, P.C. 111, Muscat International Airport.  Ninety-nine percent of the airline's stake is owned by the government of Oman.