Talk to a real person at Turkish Airlines about your travel issues

Turkish Airlines is the largest mainland carrier in the world. It provides scheduled flight services to more than 300 destinations in Asia, Europe, Africa, and the Americas. It is very common to require assistance when traveling, and that's why Turkish Airlines has an excellent customer service facility. If you want to talk to Turkish Airlines customer service, you can do it through various options available on their official website, such as live chat, Email, phone call, special media, etc. Passengers can easily access the information and answers from the smart travel assistants. They are highly trained professionals and know all the details about the airlines and their services. Read the following article to communicate with Turkish Airlines customer service.

What is the number for Turkish Airlines?

Turkish Airlines has multiple contact numbers for different countries and cities from all around the world. You can dial Turkish Airlines phone number 800-874-8875 (United States) and speak to the agent regarding any service or booking-related queries. However, if you are looking for other contact numbers, then please follow these steps:

  • Open the official website of Turkish Airlines.
  • Look for Help and click on it.
  • Then select "Get in touch" from the drop-down menu.
  • Under Our offices, search your country, city, and office.
  • After that, the contact numbers will appear on the screen.

How do I speak to a live person at Turkish Airlines?

Travelers who require to speak to someone at Turkish Airlines regarding assistance should call the Turkish Airlines customer service phone number +90 212 463 63 63 (Turkey) and talk to an agent. Follow the given steps to call Turkish Airlines customer service:

Dial +90 212 463 63 63 and follow the IVR instructions.
Press 1 to choose the language of command.
Press 2 to book a new flight.
Press 3 to modify an existing booking.
Press 4 for refund-related issues.
Press 5 for lost and found.
Press 6 to add a pet on the flight.
Press 7 for additional assistance.
Press 9 to speak to an agent at Turkish Airlines.

Press the instructed key and wait on hold. After that, an agent will get on the call. Explain your query and get assistance.

How do I call Turkish Airlines from the USA?

If you are traveling with Turkish Airlines to/from the USA and need to speak with the customer service agent over a phone call, then make sure to call Turkish Airlines customer service USA and follow these steps:

Dial the Turkish Airlines phone number 800-874-8875 (USA toll-free).
Press 1 to choose the language.
Press 2 to modify an existing itinerary.
Press 4 to book a new itinerary.
Press 5 for payment-related issues.
Press 7 for baggage policy.
Press 8 for special assistance.
Press 9 to speak to a live agent.

After pressing the required key to get assistance. Wait on hold according to the estimated hold time. Once they get on the call, ask the questions and resolve your query.

How do I quickly get in touch with Turkish Airlines? 

Turkish Airlines provides multiple ways to reach its customer service. If you are looking to reach Turkish Airlines customer service, then you should go through the following methods and steps mentioned in the following pointers:

Contact via phone- Turkish Airlines allows its passengers to contact the airline's customer service via a phone call. It is the easiest and fastest way to reach the airline, and anyone can benefit from the call services. Dial the number 800-874-8875 (available 24/7), speak to the agent, and get the required assistance on time.

Contact via chat - An equally effective method to contact Turkish Airlines is via Turkish Airlines chat support because here, the passengers get assistance within a few minutes. Chat services are handy and available 24 hours a day. You just need to type your query, and you will get the solution.

Contact via Email - If you have time and want to keep a record of the conversation, then you should contact via Email. The Email addresses are available on the contact page, which can be accessed to get assistance when you have an uncommon problem or query.

Contact via Social Media - Turkish Airlines is available to be contacted on multiple social media platforms. Passengers can also follow their social media accounts and pages to be updated about Turkish Airlines. The same platforms can also be used to get service-related assistance.

Facebook, Twitter, LinkedIn, Instagram

Contact via Feedback/complaint form - If you want to contact Turkish Airlines regarding any feedback or complaint, you should reach them via the Feedback and Complaint forms present on their website. Fill out the form and wait for the agents to respond. After a couple of days, you will get a response regarding your Feedback or complaint, and necessary actions will be taken. You can also submit feedback by contacting the customer representative at 0850 333 0 849/0850 333 2 538. (24 hours a day, 7 days a week)

How do I contact Turkish Airlines in Istanbul?

If you are looking to contact Turkish Airlines in Istanbul, you should know that the Airline assists in various methods. It is suggested that if the query is expected and the answers can be accessed via self-service, then travelers should avoid calling the Turkish Airlines Istanbul phone number +90 212 463 63 63 and get assistance from an airline agent.

How can I get assistance at Istanbul airport?

There are various ways by which you can get assistance at Istanbul airport, such as reaching the airline's airport office or contacting the customer service team via phone. If you are in a hurry and have a general query, then you can benefit from the automatic chat services available at the website of Turkish Airlines or make a call at +90 212 463 63 63. Talk to the agent, and they will try to assist you as soon as possible.

What are the working hours for Turkish Airlines?

Turkish Airlines' working hours are 24 hours a day. The customer service agents can be contacted anytime for assistance. However, for some countries, it might be different. So, make sure to visit the Contact page on Turkish Airlines' website and check the working hours mentioned along with the contact numbers.

Is Turkish Airlines customer service 24/7?

Yes, Turkish Airlines customer service hours are 24 hours, seven days a week. All the contact services, including call and live chat, are available throughout the day. It's up to the passengers when they want to reach the agents. If you want to avoid facing a long hold time on a phone call, please make sure to call either in the early morning or late at night.

How do I give Feedback on Turkish Airlines?

Turkish Airlines advises its passengers to give Feedback regarding their service because it helps them to analyze and improve their services. If you want to give Feedback on Turkish Airlines, you can contact them by phone at 0850 333 0 849/0850 333 2 538 or fill out the feedback form available on their website. The steps to locate and further steps are mentioned in the following pointers:

  • Open the Turkish Airlines' website.
  • Click on the Help option at the top panel.
  • Then click on Feedback.
  • Select to give new Feedback.
  • Fill out the form with all the details.
  • Click on the Submit button.
  • The agents will review the Feedback.
  • And accordingly, take the required actions.

How long does it take for Turkish Airlines to respond to Feedback?

It usually takes 7 to 14 days to get a response from Turkish Airlines regarding the Feedback. If the passengers have submitted Feedback regarding a recent trip, then they can expect the response within seven days. If the Feedback was submitted on behalf of another traveler, it might take up to 14 days. 

How do I file a complaint to Turkish Airlines?

Travelers who want to file a complaint to Turkish Airlines related to their in-flight or other services should fill out the feedback form or contact the customer service team by visiting the Contact Us page on Turkish Airlines' official website. Turkish Airlines considered the complaint of the passengers after cross-verifying the matter. If you are complaining to Turkish Airlines, then make sure to tell every detail and give supporting proof.

How do I email the Turkish Airlines corporate club?

Turkish Airlines provides exclusive corporate customer service through phone and Email for all corporate customers. Travelers can reach Turkish Airlines customer service email for corporate club members at corporateclub@thy.com and benefit from the exclusive services. 

  1. The Email should be well written and include all the documents of proof. 
  2. The customer service executives will verify the information in the Email and respond accordingly. 
  3. Generally, it takes at least 2 to 3 days to get a response, but for corporate club members, the response time is within 24 hours.

Turkish Airlines Headquarters

General Management Building, Ataturk Airport, Yesilkoy 34149 Istanbul Türkiye
Phone: +90 212 463 63 63
Fax: +90 212 465 21 21