Suppose you have made a reservation with Singapore Airlines and cannot connect through a phone call. No worries, as you can also request a callback. If you want to know about Singapore Airlines callback service; then for that, you can go through the information mentioned beneath and update yourself with the methods through which you can proceed with the process.
Via Callback Form - The first method to request a callback is through the callback form, which is available on the official website or the latest mobile application version. You have to fill out the form with the official details, and an executive will contact you. Through this method, you can also mention a time and date at which you would like to get a callback from the Singapore Airlines agent. Below is mentioned the steps to fill out the callback form:
Via Text message - If you are a member of the PPS club and want to request a callback on Singapore Airlines, then you can send a message to (+65 9184 8888) with the PPS club membership number. After that, you will receive a call from customer service, who will assist you with your problem and provide a solution.
Via Phone Call - You can use this phone number +6591848888 to get a callback from Singapore Airlines. From the IVR button, press the option to request a callback from customer service. Once you receive a call from an executive, discuss your issue and he will quickly respond to your question with the solution. Following is the process to request a callback through phone call:
Via Email - The last method to request the airline is through email. Compose a new email and mention your query, then the airline will reply to you with the answer or provide an alternative solution to get a callback. Following are the instructions to send an email to Singapore Airlines:
The average time you will get a callback from Singapore Airlines is around 72 hours. However, it also depends on the number of requests from the airline; if you are constantly trying to reach customer support through a phone call, if failing to connect because of constant bust line or poor connection, then in that scenario, you can request for a callback, and you will get it within the mentioned hours.