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How do I cancel my PAL(Philippine Airlines) flight?

Due to any personal reason, if you do not want to travel with Philippine Airlines, then the airline understands your situation and provides the option to cancel the reservation. There are a few methods through which you can cancel PAL Airlines flight booking as you can go to the official website or calling the phone number. To get more information on the cancellation, you can read the airline's cancellation policy, and if you have any questions, then communicate to customer service.

Philippine Airlines cancellation policy

  • Flight cancellation is free if the passenger changes their booking within the first 24 hours.
  • The passenger can cancel their flight or make changes to it anytime after the reservation up to 4 hours before the departure.
  • If the airline cancels the flight, then they will provide a full refund. 
  • As per the policy, the airline will refund the amount through the same method of payment.
  • The airline will refund the amount within seven days from the cancellation, and sometimes, the refund might take longer if the booking was made through cash.

Methods to cancel Philippine Airlines ticket reservation

Below are mentioned the process to process to use both of the methods:

Through Manage booking - You can quickly cancel your booking online through the manage booking option. The option is available on both the official website and mobile application. Enter the booking details, and you will also be able to see the refund status on your screen. To cancel my pal flight online, you need to get the official website of the airline and follow the instructions mentioned below:

  1. Open the official Philippine Airlines website. https://www.philippineairlines.com/
  2. Go to the "Manage Booking" section.
  3. Type the "Booking reference number" and your last name.
  4. Click on the button to cancel your booking and agree to the conditions.
  5. Then, you will receive the cancellation message in your email and will also see the refund status on your screen.

By calling the airline - You can also call the airline to cancel your reservation. Dial the Philippine Airlines phone number (800 435 9725), and once you get through with a live person, share the ticket details, and the executive will immediately cancel your booking. If you want to cancel a flight on Philippine Airlines through the phone call method, then you have to follow the given steps, and you can also ask the executive for any assistance:

  • Dial the official Philippine airline number.
  • Press the IVR option to talk to cancel your flight.
  • Within a few minutes, your call will be connected to customer service.
  • When you get in touch with someone, share the booking details and mention your reason for cancellation. 
  • Then the executive will help you in canceling the flight and also provide the details of the refund.

Pay a visit to the airport - If none of the methods seems useful to cancel your reservation with Philippine Airlines, then you can also visit the airport for flight cancellation. Head to the reservation counter at the airport and share the reservation details with the executive. After that, the executive will quickly cancel your booking. If you have any questions related to any other services, then you can ask the executive and get a quick response.

How much does it cost to cancel a Philippine Airlines flight?

If the passenger cancels their PAL ticket reservation within 24 hours of the booking, then they do not have to pay any charges. However, if you cancel the booking after 24 hours, then you have to pay certain fees depending on the cabin and days left for the departure. The average Philippine Airlines cancellation fee is $200, which will be charged from the refund amount. For any further information, communicate with an airline executive.

Does Philippine Airlines issue refunds?

Yes, Philippine Airlines does issue refunds after your booking is canceled with the airline. To cancel your booking with the airline, you can go to their official website and fill out the refund form.