The information about airline policies, charges, documents required to travel, etc., is essential as it will help you make your trip more convenient. Every airline allows a representative you can communicate with to resolve your queries, and British Airways is one of them. Before or after reserving the flight with British Airways, if you face any issues or want any information, you can take assistance from their customer service agents. The customer service facility of British Airways is available for 24 hours to provide you with real-time assistance. If you want complete guidance about connecting with contact British Airways UK, then go through the information below. 

How do I contact British Airways by phone UK?

British Airways provide a different contact number for the different destination so that you can directly take assistance from that destination's expert. If you are looking for assistance from an expert in the UK, you need to make the call to mention the British Airways uk phone number 0344 493 0787 and then choose a comfortable connecting language. Now you need to go through with the IVR mentioned below. 

Passengers from outside UK please dial: +44 (0) 207 949 3086 and speak to someone at British Airways in the UK.

  • Dial 1 for queries about new flight bookings. 
  • Dial 3 if you want information about the airline's policies or terms & conditions.
  • Dial 6 to check the status of the flight 
  • Dial 8 queries related to adding medical assistance 
  • Dial 9 makes a complaint and applies for compensation
  • Dial # to communicate with customer service. 

How do I speak to someone at British Airways in the UK?

There are multiple modes available using which you can take assistance from the expert of British Airways, but if you are unaware of these mediums, then you can go through with the below points. 

Communicate on chat: Resolving queries on chat is always beneficial as you will not need to face any long wait time, and this is an online form of taking assistance. To speak to someone at British Airways in the UK on chat, go through the below points. 

  1. Look for the website of British Airways and open the contact us page 
  2. Now choose the chat option and provide your travel details 
  3. Next, fill out the complete query with contact information 
  4. Last, send that chat and query-related representative to provide you with solutions. 

Go with email: Sometimes, you want to share your query-related files or documents with the representatives. In such a situation, you can go with the email mode. But sending the queries by email will provide you solutions within 24 hours, and to compose an email, you need to tap on this mybooking@ba_groups.com and then create an email in which you have to provide your complete query. 

Why do people call British Airways customer service?

Passengers can contact British Airways by phone UK as there are several queries they resolve, making the trip more convenient & economical. Queries that are resolved by British Airways customer service are below. 

  1. Before reserving the flight, you can also communicate with customer service if you want to know about the airline's policies, charges, and luggage allowance. 
  2. While traveling with any disabled passenger, infant, etc., from whom you want to add assistance to the booking, you can communicate with customer service. 
  3. You can communicate with customer service if you want information about flight status, medical assistance at the airport, Lounge access details, or any other service available at the airport.
  4. The information about offers, miles, complete packages, etc., is essential as it will help make your trip more enjoyable. Still, you can communicate with British Airways customer service if you need details. 

How do I get a hold of British Airways UK?

Multiple active modes are used, which you can get a hold of by connecting with British Airways UK, and if you need to learn about these online and offline modes, then you can read below. 

  • Press # or * key: When you communicate with customer service on the general queries number, then you can get the hold issues, and to get it off, you have to press # or * key as it will indicate representative that you are still connecting with the representatives. 
  • Use alternative mode: There are several other modes given by British Airways using which you can take assistance such as chat, contact form, social media handles, email, etc. So you can use these modes and get a hold of British Airways. 
  • Avoid peak time: When you communicate with the representative, they will put your call on hold while assisting other travelers. Then, in such case, you can call British Airways live person between 07 AM to 11 AM. 

How can I complain to British Airways?

Before or after traveling with British Airways, if you face any issues such as lost luggage, damaged baggage, flight delay, services not good, etc., then you can also make the complaint to their representative on call, or you can use the online form option to make your complaint. If you want to make a complaint using the complain form option, follow the points below. 

  1. Locate the website of British Airways and open the contact us page 
  2. After that, you can see the complain option. Choose that 
  3. Next, mention your complete travel details and then your contact information
  4. Following this, fill out the complaint and then submit that form
  5. The representative will check your complaint and resolve it