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How can I get a refund from Star Air?

If passengers have canceled their flight, they need to fill out the refund form to get their money back from Star Air. To fill out the form, you need to follow the steps discussed below: 

  • Go to the official website of Star Air
  • Click on the Manage Booking. 
  • Enter the confirmation number and last name. 
  • Choose the search button.  
  • After that, you need to select the flight to cancel. 
  • Once canceled, fill out the refund form. 
  • Click on the submit button. 

You can check the refund confirmation form on your registered mail id. An alternative to request a refund is to send the mail to the airline. 

Via Email address

Write the mail to refunds@starair.in to get a refund from Star Air for refunds. A live representative will respond to you at the earliest. Don’t forget to mention the passenger's name, confirmation ticket number, and flight details. 

What is the refund policy of Star Air?

Check the star air refund policy shared below: 

  1. It is necessary to cancel the flight 2 hours before the scheduled flight. And once you check in for the flight, flyers aren’t entitled to a refund. 
  2. When a flight is canceled within 24 hours of making a reservation, flyers are entitled to the whole amount if the flight departure is more than 7 days. 
  3. A ticket holder who booked a flight via an agency needs to connect with the agency for inquiries. And the policies may be different, so check the guidelines before booking a flight. 
  4. The amount will be shared in the same mode used to make the payment. In case of any issues, connect with the airline. 

How long does it take to get a refund from Star Air?

Scroll down to star air refund processing time: 

Credit/ Debit card: A refund will be transferred to your account, and how long it will take depends on the mode of payment. When bookings are made via credit and debit cards, your amount will be processed within 7 working days. 

Net banking: passengers buy the tickets by paying the amount via Net Banking. The amount will be processed to the same bank and will reflect within 7 working days. 

Cash: flyers who made the payment through cash at the airport need to collect it at the airport or any booking center. 

American Express cards: if your ticket amount is paid through American Express, Cards can take around 21 to 25 working days to show in your account from the requested date. 

How do I contact Star Air for a refund?

You need to be cautious while applying for the refund because the flight and bank details should match. Else, your request would be denied. In case you have any confusion related to the refund guidelines or process, flyers can dial the star air refund request number +91 99705 55111, accessible 24 hours a to guide you. The agent will respond to you at the earliest. 

Can you get a refund on plane tickets after 24 hours?

Yes, passengers can apply for star air refund money after 24 hours. The amount after deducting the cancelation fee is transferred to your account. The fee depends on factors like ticket type, fare, destination, and date. Suppose you have canceled the flight and asked for the money within 24 hours of making a reservation. The whole amount will be shared with flyers. However, a refund can't be requested after check-in or 2 hours before the flight departure as per the policies. 

To inquire about your queries, dial the Star Air contact number for support. Visit the website for more help. 

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