How do I talk to a live person at Hawaiian Airlines?

Hawaiian Airlines is the 10-largest airline in the United States. It provides direct flight services to and from the U.S. state of Hawaii and international destinations. Passengers can dial Hawaiian Airlines phone number 1-800-367-5320 and speak to a live person regarding any query, concern, problem, or feedback. The detailed steps to make a call are as follows:

Call Hawaiian Airlines 24 hours to speak to a live person

Dial the Hawaiian Airlines toll-free number: 1-800-367-5320 which is available 24/7 and talk to a live person directly.

Carefully follow the IVR instructions.

Press 1 to choose the language.
Press 2 to view an existing reservation.
Press 3 to make a new reservation.
Press 5 for payment-related issues.
Press 6 for special assistance.
Press 7 for lost and found.
Press 8 to directly speak to the airline live person. 

After pressing the key, wait on hold. An agent will then contact you. Explain your query in detail and get help.

Other quick ways to speak to someone at Hawaiian Airlines

There are numerous ways to contact Hawaiian Airlines, such as phone calls, chat, bots, social media, Email, text, etc. Some of them have been explained in detail in the following pointers:


Hawaiian Airlines has live chat services on its website. Passengers can contact Hawaiian Airlines customer service chat and get instant assistance. The service is available 24/7. It is an excellent alternative to phone calls as it doesn't have wait/hold time. It is indeed based on the availability of the agents. Passengers must go to the Contact Us page and click the live chat. The chat box will appear on the screen. Type the query and get instant help.

Hawaiian Airlines Baggage Bot:

Baggage Bot is an easy-to-use self-service service. Suppose a passenger has any query related to the baggage policy, allowance, fees, etc. They can chat with the baggage bot for assistance. The baggage bot is located on the Contact page, and passengers need to click on the Baggage Bot option, type their query, and the possible solutions will be displayed on the screen.


Passengers can also communicate over text message with the Hawaiian Airlines customer service officials. Send the text to 38285; the office hours for text services are 5 a.m. to 11 p.m. HST. Standard data fees and text rates will be applied. The estimated response time is within a few seconds.

Chat with Hawaiian Airlines on social media

Hawaiian Airlines is available to be contacted on social media. They have their social media pages and accounts on Facebook, Twitter, Instagram, and YouTube. Passengers can send a text requesting assistance via any of these social media platforms, and the customer service executives will reach you within 24 hours. The link to Hawaiian Airlines, social media accounts are available at the bottom of their official website. Click on it and start communicating.

What is the phone number for Hawaiian Airlines?

Flight Reservations: 1-800-367-5320 (24 hours, 7 days a week)
HawaiianMiles Service Center: 1-877-426-4537 Mon – Fri 7:00 AM – 4:30 PM (HST)
Web Support Center: 1-866-586-9419 (Available 24/7)
Cargo: 1-877-HA-CARGO (422-2746)
Baggage Service: 1-866-389-6654 (8:00 AM - 6:30 PM) (HST)
Vacations: 1-844-762-0089 (US & Canada only) / All other locations: 1-312-279-7761 

China: (10) 6595-0066
Hong Kong: (852) 2728-6329
Indonesia: (21) 3483-1707
Japan: 0570-018-011
Korea: (02) 775-5552
Malaysia: (03) 2143-1533
Philippines: (02) 8518 5933
Singapore: +65 6223-8377
Thailand: (02) 114-8183
Vietnam, Ho Chi Minh City: (028) 39 330 828
Vietnam, Hanoi: (024) 39 330 828
American Samoa: (684) 699-1875
Australia: 1800 955 912
New Zealand: 0800 449 415
Tahiti (689): 40-866-000

How do I send an email to Hawaiian Airlines?

Contacting the airlines via Email is considered one of the best contact methods. There are a variety of Email forms present on the Hawaiian Airlines website. Passengers can use these Email forms for feedback, complaints, suggestions, refunds, etc. The steps to access an Email form are as follows:

  • Go to the Hawaiian Airlines official website.
  • Find the Contact Us option and click on it.
  • Scroll down to locate Email services.
  • Click on Send Us an Email.
  • Choose the category of the Email.
  • Then, select the title and fill out the form.
  • Attach the documents of proof, if required.
  • Click on the Submit button.
  • Soon, an official will connect with you.
  • Follow their instructions for the desired outcome.

What is the best time to call the Hawaiian Airlines agent?

Hawaiian Airlines provides 24-hour call services. However, passengers might have to wait on hold due to heavy network traffic. If you don't want to stay on hold, then make sure to contact customer service when the traffic is lowest. This is either in the early morning or late at night. Only a few people call during these odd hours, and that's why it is the best time to connect with customer service officials within a few seconds.

How do I file a complaint against Hawaiian Airlines?

Passengers can file a complaint against Hawaiian Airlines online through their website or by calling the customer relations office. There are complaint and feedback forms on the Hawaiian Airlines website. Follow the steps to locate and fill out these forms.

  • Go to the Contact Us page and click on Write Us an Email.
  • Then, select Voice a Concern. The form will open.
  • Select the top and sub-topic, and fill out the form.
  • An agent will reach out to you soon regarding the same.

File a complaint via call:

To file a complaint at Hawaiian Airlines, you must contact Hawaiian Airlines customer service via phone. Follow the steps to make a call regarding your complaint:

  1. Dial 1-800-367-5320 and follow the IVR commands.
  2. Press the instructed key to connect with an agent.
  3. Wait for the agent to get on the call.
  4. Once they get on the call, file a complaint regarding the services you didn't enjoy or any other issue.
  5. The agents will look into the matter and try to help you as much as possible.

Where is the Hawaiian Airlines main office?

The main office of Hawaiian Airlines is Hawaiian Airlines Honolulu, 3375 Koapaka Street, G-350, HI 96819. People can visit Hawaiian Airlines offices after booking an appointment over the phone. You can also write to them at Hawaiian Airlines, P.O. Box 30008, Honolulu, HI 96820.

What is the phone number for Hawaiian Airlines flight cancellation?

Hawaiian Airlines allows its passengers to cancel their flight at least 3 hours before departure. The cancellation request can be made using the reservation number. So, the reservation and cancellation number of Hawaiian Airlines is 1-800-367-5320. Dial the number and tell the customer service official your reservation number and last name. Follow their instructions to cancel your ticket reservation.

How do I contact Hawaiian Airlines Vacations?

Most of the people travel to Hawaii for vacation. Hawaiian Airlines has a travel itinerary designed for people visiting Hawaii for a vacation. If you are also planning a trip to Hawaii, you must contact Hawaiian Airlines at their Hawaii phone number for vacation, which is 1-844-762-0089 (U.S. and Canada) and 1-312-279-7761( other locations).

  • Dial the number as mentioned earlier according to your country.
  • Follow the IVR commands carefully.
  • You will be given an estimated wait time.
  • And after that, an official will connect to you.
  • Explain your trip details and book an appropriate flight.
  • The same contact number can also be used to change or cancel the vacation package and for all other Hawaiian Airlines vacation inquiries.

How do I talk to a Hawaiian Airlines representative for Baggage Inquiries?

Hawaiian Airlines has various contact numbers for different types of queries. Suppose you have any baggage-related inquiries or want to report lost or damaged baggage. In all these situations, passengers must talk to a person at Hawaiian Airlines baggage service. Follow the steps to speak to a representative for baggage inquiries:

  1. Head to the Hawaiian Airlines official website.
  2. Click on the Contact Us option at the top panel.
  3. Click on Additional Contact Numbers on the following page.
  4. Choose your continent.
  5. The contact numbers will be displayed.
  6. Dial 1-866-389-6654 for baggage inquiries.
  7. Wait for a representative to get on the call.
  8. Once they get connected, speak to them about your query.
  9. They will provide the required assistance to solve the query.

Final words:

Hawaiian Airlines provides various customer services to all its passengers and potential passengers. Reaching the airline is just a click away; anyone can benefit from the services. Hawaiian Airlines advises its passengers to get help from the self-service options available on its official website so that they can assist the passengers who require immediate assistance. Some more contact options haven't been covered in this article. If you want to know them, then please visit the official website of Hawaiian Airlines.