How do I talk to someone at Qantas?

Qantas Airways is based in Mascot, Australia, and is considered the largest airline in the country based on the operating flights internationally and its fleet size. It flies to almost a hundred countries around the world. Qantas is one of the top airlines that provides quality operations and is known for its services among passengers. For better support, you can find the customer service team on a number of mediums. One can contact Qantas customer service for travel support and any issues after the flight journey. 

What is the phone number for Qantas agency support?

A person wondering how to get through to Qantas agency support can dial the phone number 1 800 227 4795. An expert can be available on the number who can solve the queries related to group reservations, additional assistance needed on the flight, or any related consultants.

Speak to a live person at Qantas by calling 24/7

There are times when a person needs to talk to a human about the doubts flying with Qantas Airways, and at that time, they might like to connect to the customer service team. The Qantas customer service number is 1 800 227 4500 within the USA or 1800 177 474 / 13 13 13 in Australia (available 24 hours, 7 days a week) that will avail you of a person on the call to communicate with for any of your travel doubts. Communicate thoroughly with the human on call to receive the relevant information. 

Qantas Phone Number in Different Countries

Country Call Center Number
Fiji     +679 323 9030
Mexico     +1 1800 227 4500
Canada     +1 1800 227 4500
Chile     800 004 321
Kenya     +254 701 948 795
Ghana   +233 302 24 40 43
South Africa     +27 21 427 3128
French Polynesia     +689 40 46 4280
Vanuatu     +678 23 848
Papua New Guinea     +675 7411 1066
New Zealand     0800 808 767
New Caledonia     +687 28 6546
USA     +1 1800 227 4500
Korea     +82 2 777 6871
Malaysia     +603 27133911
Japan     03 6833 0700 
Indonesia     +62 21 2555 6300
India     +91 22 6111 18 18
Hong Kong SAR, China     +852 2298 8111
Mainland China     +86 400 819 9495
Pakistan     +92 21 3522 0081
Singapore +65 6415 7373
Philippines     +632 532 276 99
Czech Republic   +420 224 815 378
Croatia     +381 11 2631 327
Belgium     +32 2700 6781
Austria     +0800 295547
Thailand     +66 2 632 6611
Sri Lanka     +94 11 2168168
Taiwan, China   +886 2 2509 2000
Denmark     +45 70 25 40 20
Germany     +49 69 299 571 421
Greece     +30 210 9341500
Hungary     +36 1 987 6775  
Israel     +972 3 7952133
Italy     +41 44 511 1237
Malta     +356 2364 4096
Netherlands     +31 20 2035425
Finland     +358 9 72 519 763
France     +33 1 57 32 92 83
Norway     +47 800 14 801
Sweden     +46 8 590 000 90
Spain +34910602753
Russia     +7 495 641 5121
Republic of Ireland     +353 1 407 3278
Portugal     +34910602753
Poland     +48 22 625 3093
Switzerland     +41 44 511 1237
Turkey     +90 212 2511315
United Kingdom     0800 964 432
Abu Dhabi     +971 2 611 8640
Dubai     +971 4389 8111
Oman     +968 2455 9941
Qatar     +974 4036 0602
Saudi Arabia     +966 12 669 3356

How do I contact Qantas by phone in the USA?

Travelers from the United States of America thinking of clarifying some travel doubts with Qantas Airways might like to connect through a call with an expert. The method for ringing a call at customer service is as follows:

  • Dial the Qantas USA phone number: 1 (800) 227-4500,
  • Next, you can press 1 to change the language,
  • Or press 2 to continue with the English language,
  • As you select your preferred language, you will hear the IVR menu,
  • Focus on the instructions and follow according to the assistance needed,
  • In a moment, an executive will be availed on the call to assist you. 

How do I call Qantas from outside Australia?

For urgent queries, when a person would like to connect to customer service from outside of Australia to receive immediate information can call Qantas from overseas using the phone number: +61 2 94332329. One should attentively follow the call IVR in order to connect the call with an executive to communicate with. 

How to get through to Qantas quickly?

A number of mediums can be used for connecting with Qantas customer service. All the mediums have been explained further for you to go through to decide which medium is suitable for you. 

Connect on the chat

Virtual assistance is one of the prominent means to connect with a person to receive travel assistance. The Qantas customer service chat helps a traveler communicate with a live executive by exchanging messages directly from the website. The procedure to attain virtual assistance is as follows:

  1. The first step is to open the homepage of Qantas Airways on your device,
  2. Extend the Help menu in the top bar,
  3. Click the "Help and Support" link on the appeared table,
  4. Now you can find the Chart Support option on the directed page,
  5. As you choose the option, the chat box will pop in the page,
  6. There you can send queries to initiate a conversation,
  7. The executive will send the related answer right away in the chat. 

Share an Email 

Qantas customer service can also be contacted by sharing an email with the travelers. They need to share the questions in the email with the contact and concerned flight info. An executive from the related department will try to reach you as soon as possible with the relevant information or solution as per the need. The Qantas Airways customer service email address is qantasagencyconnectnz@qantas.com.au. An email can be delivered on the same day, and the maximum time a reply will take is 2 days. 

Join Social Media Channels

There are different social media channels where you can take guidance from an expert of Qantas Airways very quickly. Customer service is available throughout the day to assist travelers with their doubts as well as social media channels are best for receiving the airline's updates. To reach your preferred channel Qantas, check the profile links below:


Send a mail

One can also share queries and request assistance from Qantas Airways experts by sending a mail to the head office. As the mail is received by the customer service department, an expert will immediately reach out to you to resolve your queries. 

The mailing address of Qantas:

10 Bourke Road Mascot NSW 2020, Australia. 

The operation hours are Monday to Friday from 9 am to 4 pm.

Is Qantas 24 7 customer service?

Qantas Airways takes care of the needs of travelers and understands the need for human guidance for various queries; therefore, the customer service team is available 24 hours, 7 days a week. You can connect and receive the required assistance anytime from the Qantas Airways executive without any worry.  

How long is the Qantas call wait time?

The call wait time at Qantas can extend to a maximum of 40 minutes, and the minimum wait time is 3 minutes, depending on the time of the call. The earlier you will call the airlines for assistance, the less hold time you will receive as the mid-day starts, and the customer service gets busier and takes a long time to respond. 

What is the best time to call Qantas Airways?

It is best to call Qantas Airways from 05 am to 09 am as in the early morning, very few travelers choose to connect with customer service, and you get an immediate response. As the executives are available full day, you might choose to call late in the night after 11 o'clock as it is also the best time.