How can I get a refund from GoAir?

If you have booked a flight ticket with GoAir but due to some unexpected situations and want to cancel the reservation and you are worried about how to apply for a refund with GoAir, the airline give you the online facility to the passengers to request a refund. 

Are you pondering over GoAir refunds you have come to the exact right place? Here are the steps that one can stick to in order to get online refunds by initiating a GoAir refund request:

The online process to apply for a refund from GoAir

  • People need to navigate to the official GoAir website. https://www.flygofirst.com/
  • After that hot on the "Manage Booking" option.
  • Retrieve your booking by entering the flight details such as "Email/Last Name" and "PNR number" and click on the Go button.
  • Now you can select the booking want to cancel.
  • Click on the flight cancel option and choose the refund option.
  • Once you select the GoAir refund option on the page and a new window will appear on your screen.
  • A refund request form will open on your screen. Mention the required details online on the form to complete the form in order to submit it. 
  • People will receive a GoAir flight refund reference number that can be used in order to locate the refund stats of your GoAir canceled flight reservation.

What is the GoAir refund policy?

The inclusions of the GoAir refund policy are as follows: 

  1. Refunds are applicable on flight tickets and one needs to file a refund request within 24 hours of the initial reservation to get full refunds for their canceled flight reservation. 
  2. Refunds are not applicable on on-refundable flight tickets reserved online and a future travel credit is applicable on such tickets.
  3. The validity of the future travel credit is 365 days from the date of issue and this can be used to make any future booking with GoAir. 
  4. Refunds are not applicable in the case of a no-show scenario as far as flight cancellations at GoAir are concerned.  

People wanting to file refunds at  GoAir must follow the above-mentioned key points as far as Go air refund policy is concerned. 

How much time does GoAir take for a refund?

Refunds are initiated at once and people can get solutions for their flight reservations by connecting with the customer support department. The GoAir refund time is almost 7 to 10 business days as it may take this long for the refund amount to reflect in your original payment source at GoAir. 

How do I contact GoAir customer care for a refund?

Customers can find proper refund support for their reservations by connecting with the Go Air refund customer care department by dialing the customer care number 1800 2100 999 / +91 22 6896 8300 and a representative will answer your call after a short while. You can then discuss all your doubts and queries.

One can also get support from the support department by reaching out to a customer support live person at GoAir. Initiate a live chat on the live chat window and a customer service live person will join the chat in an instant. 

Is the GoAir flight ticket refundable?

Passengers are able to get a Go Air ticket refund for only refundable flight bookings made at GoAir Airlines. Initiate a refund request at GoAir and you will be able to find ample support for your flight reservation. 

Do I get a refund if my Goair flight is Cancelled?

Yes, people can get refunds for their flight reservations by navigating to the official website after completing proper flight cancellations as far as their flight bookings are concerned. Consumers can speak to someone from the support team to get a refund for a canceled flight reservation. Full refunds are applicable on flight tickets got canceled by the airline because of technical issues or due to bad weather. 

Important Links:

How do I select a seat on GoAir?
How to cancel a Goair flight?
How do I check in with Go Air?
How can I reschedule my flight with GoAir?
Get information on Go Air baggage policy & allowance