How do I get a refund from Air India?

If you have a flight with Air India and you want to cancel the ticket now, then you might be thinking about the process to get a refund. Before applying for a refund request you must go through with the Air India refund policy which is mentioned below.

Air India Airlines refund policy

  • If you cancel your ticket within 24 hours of purchasing, then you will receive a full refund if your flight departure is at least seven days later than the time of booking.
  • If the airlines cancel your flight, you have the right to opt for another flight, or you can ask them for a full refund.
  • If the flight is delayed by 6 hours or more, you can ask them to give you a full refund, or you can take an alternative flight.
  • If you miss the connecting flight after your flight is not on time, then you can ask for an alternative flight, or you can even ask for a full refund.
  • If you are sick and cannot make it to the airport, then after showing medical proof, you will be able to get a full refund from the airline.

The process to request a refund from Air India

  1. Go to the website of Air India
  2. Click on Manage Your Trip
  3. Then select the My Booking option
  4. Provide your PNR along with your last name
  5. A form will open. Fill the reason
  6. Cancel the flight and submit a refund request

You will get your Air India refund within seven business days of canceling the ticket with Air India.

Refund via form

If you have booked your ticket via the offline ticket office of Air India, then you have to fill out the refund form that is provided by the office where you bought the ticket. After you fill out the form and submit it, you will get a refund from air India within seven business days of the cancelation of the ticket.

How much time does Air India take to refund?

Air India makes a refund within seven business days after you cancel the ticket with them and make an Air India refund request. You will get a refund according to the policies.

Is Air India giving a refund for Cancelled flights?

Yes, you will be getting Air India to refund money for canceled flights. Still, the cancelation criteria for the ticket with Air India must fulfill the policy of refund made by Air India.

How do I know if my Air India ticket is refundable?

If you want to know whether your Air India ticket is refundable or not, you have to go through the policies of refund of Air India, and after going through them, you will come to know whether your ticket is refundable or not.

Does Air India give a full refund?

Air India gives full refunds only under certain conditions. If those conditions are fulfilled, then you will surely receive a full refund from Air India. The conditions for a full refund are :

  • If Air India cancels your flight or the flight is delayed due to some fault, and that missed your connecting flight with the same booking.
  • If you cancel the ticket within 24 hours of booking, with seven days of departure remaining, then you will be getting a full refund.
  • If you are unable to receive a refund then call the airlines and they will help you.

Does Air India offer free cancellation?

Yes, it offers a free cancellation if you cancel the ticket within 24 hours of booking the ticket and if there are seven days or more remaining for flight departure of Air India.


Important Links:

How can I talk to Air India customer care?
How do I do web check-in on Air India?
How can I check my Air India booking reference?
How can I change my flight ticket date to Air India?
How can I cancel my Air India ticket?
How can I change the passenger name on the Air India ticket?
Complete Information on Air India Baggage & Policy
Air India Group Booking